hasja.blogg.se - Globalprotect connection failed no network connectivity

Globalprotect connection failed no network connectivity how to#
Globalprotect connection failed no network connectivity software#
Globalprotect connection failed no network connectivity Pc#
Globalprotect connection failed no network connectivity plus#

To clarify, I'm not Plusnet staff, just another customer. Could we experiment with giving me a different IP? It'll be a bit of a pain for me to get my address changed with the companies that rely on my static IP address, but that's doable.

As I'm a static-IP customer, such problems are going to affect me 0% or 100% of the time. Sorry if I sound a bit shirty, but your forums have quite a number of complaints about VPN not working, only certain IP address ranges being affected, etc. So you can imagine how well the suggestion will go that they should implement a new VPN method, just for me.

The company I work for has successfully moved their 500+ staff to remote working during the pandemic. There is no traffic shaping or port remapping. It has absolutely no non-standard settings poked into it other than my ADSL login. I'm using a Netgear DM200 which is only six months old. We are using PAN OS version 9.14 (much later than the bug described in that link) and GlobalProtect agent 5.1.1. So I'm finding it difficult to find anyone to speak to, and I've so-far lost about 4 days work. I was cut off from the customer support line twice last night whilst on hold, and I couldn't even get in the queue this morning. So I'd be interested in knowing whether my IP address could be in a "problem" range. I see multiple other threads on this forum about problems with some IP address ranges. It's worth noting: I've had a static IP address for the entire time I've been a Plusnet customer (many years now). So I really don't think it's a problem with the office, and it's exceedingly unlikely it's my modem. And the company I'm connecting to has over 500 employees working from home, and they're all fine. The modem is less than a year old, and I've temporarily replaced the PSU just in case that is failing. any traffic that does not go via the VPN is perfect.

Globalprotect connection failed no network connectivity Pc#

But what is most telling is that I drove my work PC round to my parents (about 20 miles away) to test on their broadband connection, AND IT WORKED CORRECTLY. So as to eliminate other possibilities, I have replaced the network card in the PC, I have changed LAN cables, and a new modem is on its way "just in case". (When pinging a known address, maybe 90% of the pings will fail.)

Globalprotect connection failed no network connectivity software#

GlobalProtect software says I'm connected, but then very ltitle traffic gets through.

Globalprotect connection failed no network connectivity plus#

I've installed GlobalProtect VPN software on my work PC, plus the certificates.

Globalprotect connection failed no network connectivity how to#

I'm also in a contract for another 10 months as I updgraded my line speed at the start of lockdown.įrom browsing this forum I understand that other users have had this issue connecting to workplace VPNs and it has been rectified by Plusnet staff on this forum, but nobody that I speak to in phone support knows how to do this.įor now I'm going to try directly messaging the guys who seem to have come up with solutions in the past, but would appreciate it if anyone has any advice on tackling this. Plusnet tech support (multiple different advisors) are advising me over the phone that they "do not support VPN access", which if true means that after 6 years as a plusnet customer (where this has worked for years!) they are no longer delivering the basic service I need to do my job and I'll need to find a new ISP. My work IT depertment are quite adamant that there is a problem accessing the VPN server via the Plusnet network, and that there is a server settion that is incompatible with Global Protect VPN software, or that access to VPN is blocked.

I've run a ping for 15 mins to see if my connection is dropping an dit is not, and this has also been confirmed by Plusnet tech support.

I've worked with my IT department to change the adapter settings, do a DNS flush and attenpted to connect to alternative servers.

It also doesn't appear to be a wifi issue as I've tried multiple channels, 2.5 and 5GHz connections and also connected via ethernet cable, all with the same result - not able to connect to the VPN.

I can tether to my mobile phone, or use my neighbour's Virgin broadband and both methods give a flawless connection to my VPN.

The cause does not appear to me my physical laptop as a work colleague has also attanpted to connect to our VPN using my broadband and cannot connect, but can connect eleswhere.

My connection to standard web pages is fine.

I've done quite a lot to try to identify the problem, and the new hardware was at the recommendation of one of the Plusnet tech support analysts that I spoke to on the phone.